Originally Posted by white_lie
Care care in sydney are a rip! If you want better prices and better service check out www.waxit.com.au or call them and speak to antonio. Iv been going to them for years and have never let me down with their knowledge and advice. If you have any questions let me know. cheers
Wow tell us what you think mate. It's a big call you've just made and probably would have been best kept to yourself without any proof. The guys at carcareproducts are great to deal with and have most products delivered to your door in 24 hours, even in Melbourne. Waxit are good too but their price range on most products is no cheaper than CCP. If you look at which company pro detailers use you'll find 80% use CCP for their price and service.
To see another side of the coin, I made 2 orders about a month ago. One was a fair order from CCP, around a dozen or so items. The other was one bottle, around 500ml from waxit. First time I'd ordered from them as it was a product CCP don't stock.
Both ordered the same night, middle of the week around 7 or 8pm. The box from CCP arrived within 2 days, the bottle took 5 working days to get to the other side of the country (it was listed as being in stock). CCP was also shipped for free and most items 10% off with the discount they offer.
Nothing against waxit, they have plenty of loyal customers and do good business but from my experience aren't necessarily the best. CCP's customer support has also been fantastic whenever I've run in to trouble. Each to their own I guess...
Keep it Loud, And make me Proud.
I will not mention names but both Waxit and CCP have been contacted by me about all this. One company were good and replied via email with a lot of knowledge that was useful, then never bothered to get back to me after I seeked further advice. The other company responded via email with a useless one sentence answer. So I am not that confident with either company, guess everyone has a different experience etc.
well today is the big day when the Clubby goes back to the bodyworks to have the paint on the car tested by the guy that supplies paint to the bodyworks. I am not sure what they do but have been told they will not obviously touch the car physically, rather they have equipment that gives certain readings. Knowing my luck the test will show the paint is hard enough, guess then I have to negotiate with bodyworks on where we go from here.
Good luck with it mate,let's us no how it goes.....
well here is the latest. Took the car to the bodyworks for the paint inspection/tests. It was determined that the paint is hard enough (I actually believe the guy from the bodyworks when he tells me this). So the fine scratches and swirl marks in the paint we believe are from months ago when washing, polishing etc from the paint back then not being hard enough. The guy at bodyworks did tell me that you need to allow a few months (in summer) to have the paint harden up etc due to what they bake it at compared to large factory like Holden. The T57 I have thrown in the bin, this has just been filling in all the scratches/ swirls and not letting me see what is really underneath.
This all backs up why I seem to be able to use some more polishes with microfibre cloths now, due to the paint having time to harden up etc. Unfortunately the damage has been done and the car has these fine scratches/swirls in places, a normal person would still look at the car and think there is nothing wrong with it.
So this is what the bodyworks are going to do for me. They are going to respray the bonnet as this has the most scratches and is more noticeable. When they respray it he is going to use some other paint or process that is usually only available to Mercedes Benz vehicles due to the cost, it is just too expensive for normal insurance companies to pay out on an average car. He said this new finish would greatly eliminate the chance of scratches coming back on the bonnet. He is then going to do his best to remove all the fine scratches from the rest of the car, meaning do a cut and then reapply the paint protection as I have already paid for that as stated. I then have to take the car back in 4 weeks to have the same paint protection applied to the bonnet due to being resprayed again.
So I guess I can not ask anymore of the bodyworks, they have really been good about everything and have gone out of their way to try and fix these issues. The fact that I can now use some products with a microfibre cloth makes me more comfortable about everything.
so will give another update in October when get car back. Thanks again to all those that responded with suggestions.
One last thing, has anyone ever used C3 from G-Technique ?. I have said in the past that C2 has been used which I find crap and so too the bodyworks, seems to be very sticky and hard to remove. He applied a little of the C2 whilst I was there with microfibre cloths, definitely did not mark the car and gave a great finish/shine. I believe the C3 is a Carnauba nano wax. Apparently can also use on tyres, vinyl, plastics and dash. It is obviously a clear liquid which they have already diluted into a spray bottle.
Glad to hear that the company is looking after you. A lot of shops would have wiped their hands of it. It's good to hear there are still some decent people around. Hope it turns out well this time.
If you check out their websites you will see waxit are cheaper on most products. And get even cheaper if your a returning customer. CCP from what i have heard do have great service too and have been around longer though. And being in melbourne it makes sense to go to waxit.
Originally Posted by 220isenator
Thanks for that, I know how lucky I am that they are doing all this for me, have really gone out of their way to help and solve the problem.
Originally Posted by 220isenator
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